Client Resources

Thank you for being a valued client!

We’re here to serve your team, and ensure your business runs smoothly.
This page is available as a tool for your business to easily access your IT resources.

HOW TO OPEN A SERVICE TICKET:
  1. Select Request support in Astute Connect (located in the system tray)
  2. Select New Ticket in the Client Portal
  3. Email [email protected]
  4. Call (614) 389-4102 and press 2

REMOTE SUPPORT

Start a screen sharing session with one of our technicians.

CLIENT PORTAL

Submit support tickets and view ticket statuses. If you don’t have access to the Client Portal, please email your Client Account Manager.

PAYMENT PORTAL

View and pay invoices.

JUNK MAIL PORTAL

View and release quarantined email and manage allowed/blocked lists.

Not currently a valued client?

Contact Us!

Astute Technology Management services small to medium sized companies in the Cincinnati Ohio, Columbus Ohio, Dayton Ohio, Lancaster Ohio, Newark Ohio, Springfield Ohio and surrounding areas.